BOOK REVIEW
Name of Book: - MANAGEMENT
Name of Authors: - COURTLAND L.BOVEE
JOHN V.THILL
MARIYAM BURK WOOD
GEORGE P.DOVEL
Publisher: - Mc Graw Hill
International edition
Introduction of Authors;
COURTLAND L.BOVEE
A
professor, honored to hold C. Allen Paul Distinguishing Chair. He is writer,
researcher, & management consultant,
JOHN V.THILL
Founder & CEO of communication specialist of America recognized
for innovations in management education.
MARIYAM BURK WOOD
President of a management consulting firm (strategic
management services)
Prior to this held position of Vice president n other
management position at well renowned Banks, federations and managing firms.
Well known writer in the business press.
GEORGE P.DOVEL
Founder & president
of managing consultancy “The Dovel Group”. Focused on the managerial challenges
in the 21st century, has worked as trainer of the sales and
engineering personnel in so many countries.
About Preface
Ø In
the detailed preface the authors have claimed that the management book contains
full knowledge of the trends, theories, tools & techniques which a
management student must know for becoming a good manager.
Ø The
writers also have claimed that the book contains vital concepts regarding
management.
INTRODUCTION OF THE BOOK.
Ø This
book of management with the title MANAGEMENT is written by the COURTLAND
L.BOVEE, JOHN V.THILL, MARIYAM BURK
WOOD, and GEORGE P.DOVEL.
Ø Book
contains a very detailed preface which helps to get idea about the book.
Ø The
book of management comprises of the five parts, overall 21 chapters with 827
pages in total.
Ø Other
than the 21 chapters this book also contains the integrated video exercises
with full description, separate for each chapter.
Ø Followed
by the references, glossary, & in last indexes.
The very interesting and noticeable things about the book
the reader may not be able to ignore to get benefited from them are;
Each chapter has:
v Chapter
out-line,
v The
learning objectives of the chapter,
v Chapter
over-view,
v The
story about facing real life management challenges,
v Supporting
Diagrams, Images, tables & Maps,
v The
margin glossary, to get the quick gist of the topic,
v The Exhibits,
v Success
stories related to the topic, of handling situation by the real life managers,
v Summary
of the chapter,
v Ranking
questions, MCQs, analysis questions, special projects,
v Key-terms,
v Sample
work assignments for application of the concepts of the chapter,
v A
case study in the end of the chapter.
PART# 01
Understanding
Management Today.
Part one comprises of total five chapters,
01)The
foundations of management.
02)Management
theories & perception.
03)The
complex organizational environment.
04)Social
responsibility & ethics.
05)Management
& the global organization.
These five chapters
contain following topics;
Chapter # 01
ü Chapter
over-view,
ü Management
& Managers,
ü Management
& Organizations,
ü Management
Process & the Nature of the Managerial Work.
ü Types
of Management.
ü Managers
in the making.
ü Cotemporary
management challenges.
ü SUMMARY.
Chapter # 02
ü Chapter
overview.
ü Managers
& Management Theory.
ü Early
Management thoughts & practices.
ü The
classical management perspective.
ü The
behavioral management perspective.
ü The
quantitative management perspective.
ü Contemporary
management perspectives.
ü SUMMARY.
Chapter
# 03
ü Chapter
overview.
ü The
organizational environment.
ü The
external environment.
ü The
internal environment.
ü Management
within the organizational environment.
ü SUMMARY.
Chapter # 04
ü Chapter
overview.
ü Management
& social responsibility.
ü Organizational
approaches to social responsibility.
ü Management
& ethic.
ü Organizational
approaches to ethical management.
ü SUMMARY.
Chapter # 05
ü Chapter
overview.
ü Managers
& the international challenges.
ü The
international environment.
ü Entering
the global business market.
ü Management
approaches to the global activities.
ü SUMMARY.
PART # 02
PLANNING
Part two comprises of
three chapters.
06) Decision Making
07) Organizational Goals & Planning.
08) Strategic Management &
Implementation.
These three chapters contain
following topics;
Chapter # 06
ü Chapter
overview.
ü Fundamentals
of decision making.
ü Managerial
decision-making models.
ü The
rational decision-making process.
ü More
effective decision making.
ü Groups
& decision making.
ü SUMMARY.
Chapter # 07
ü Chapter
overview.
ü Fundamentals
of organizational planning
ü The
organizational planning process.
ü Planning
& management.
ü Management
by objectives.
ü Tools
for planning.
ü SUMMARY.
Chapter # 08
ü Chapter
overview.
ü Fundamentals
of strategic management.
ü STEP-1:
Conduct a situational analysis (SWOT Analysis).
ü STEP-2:
Formulate the organizational strategy.
ü STEP-3:
Implement the strategy.
ü STEP-4:
Maintain strategic control.
ü SUMMARY.
PART # 03
ORGANIZING
Part three comprises of following five chapters;
09)Foundations
of organizational structure.
10)Organization
design.
11)Organizational
change & innovation.
12)Organizing
new ventures.
13)Human
resource management.
These all five chapters contain following topics;
Chapter # 09
ü Chapter
overview
ü Management
& organization structure.
ü The
vertical organization.
ü The
horizontal organization.
ü Formal
& informal organizations.
ü SUMMARY.
Chapter # 10
ü Chapter
overview.
ü Management
& organization design.
ü Factors
affecting organization design.
ü Forms
of organization design.
ü Application
of organization design principles.
ü SUMARRY.
Chapter # 11
ü Chapter
overview.
ü Management
& organizational change.
ü Managing
planned organizational change.
ü Organizational
development.
ü Managing
creativity & innovation.
ü SUMMARY.
Chapter # 12
ü Chapter
overview.
ü Management
& new venture formation.
ü The
entrepreneurial organization.
ü The
entrepreneurial organization.
ü Contemporary
challenges in small business management..
ü SUMMARY.
Chapter # 13
ü Chapter
overview
ü Human
resource management & the organization.
ü The
human resources environment.
ü The
human resource management process.
ü SUMMARY
PART # 04
LEADING
Part four
comprises of four chapters which are;
14) Management
& motivation.
15) Leadership
in organizations.
16) Groups
in organizations.
17) Management
& communication.
These four
chapters contain following topics;
Chapter # 14
ü Chapter
overview
ü Fundamentals
of motivation
ü Contemporary
approaches to motivation.
ü Reward
system.
ü SUMMARY.
Chapter
# 15
ü Chapter
overview.
ü Leadership
& power.
ü Theories
of leadership.
ü Current
trends in leadership.
ü SUMMARY.
Chapter
# 16
ü Chapter
overview.
ü Fundamentals
of interpersonal process.
ü Types
of groups.
ü Characteristics
of groups.
ü Group
formation & development.
ü Management
of groups.
ü Groups
& conflicts.
ü SUMMARY.
Chapter # 17
ü Chapter
overview.
ü Fundamentals
of communication.
ü Communication
in the organization.
ü Improving
organizational communication.
ü SUMMARY.
PART # 05
CONTROLLING
Part five
comprises of four chapters;
18) Information
resource management.
19) Foundations
of management control.
20) Operations
management.
21) Quality,
productivity & customer satisfaction.
These four chapters contain following topics;
CHAPTER # 18
ü Chapter
overview.
ü Management
& information.
ü How
managers use information.
ü Information
systems.
ü Information
system technology.
ü Issues
in information resources management.
ü SUMMARY.
Chapter # 19
ü Chapter
overview.
ü Understanding
management control.
ü The
control process.
ü Control
in the organization.
ü Managing
effective control.
ü Managing
financial & budgetary control.
ü The
financial Audit.
ü SUMMARY.
Chapter # 20
ü Chapter
overview.
ü Understanding
operations management.
ü Designing
operations.
ü Managing
ongoing operations.
ü Managing
quality & productivity in operations.
ü SUMMARY.
Chapter # 21
ü Chapter
overview.
ü Organizational
performance today & tomorrow.
ü Management
& quality.
ü Management
& productivity.
ü Management
& customer satisfaction.
ü SUMMARY.
PART 1
In part one authors quote that the management process is
like life process. Not a single institute or organization can work without
proper and effective organization. And they also have said that there are four
principles of management which are Planning, Organizing, Leading &
Controlling. In first part a little introduction is given of these four
principles. The three roles of the manager are also defined on first part and
also what type of challenges the managers are facing in today’s world.
Management theories are also part of the 1st part of the book. No
doubt a manager by doing careful study of the past managers tricks &
techniques can perceive good managerial skills to run organizations in better
way. It is because of the keen observation of the history of the managerial
work of the successful as well as unsuccessful managers that different useful
managerial theories have evolved today to guide. On the other hand the
organizational environment is also important element. It is composed of those
all forces who have power to put effect on it, lie external & internal
environment of the organization. Whole environment interaction depends on the
availability of the resources and state of dependency of the organization. All
organizations also lie under some social responsibility in accordance to the
economic, legal, ethical & discretionary aspects. And managers play key
role in performing these responsibilities. Not only this but as the world has
rapidly moved toward the globalization therefore in the management
international level challenges have also risen. Because of that managers if has
to compete in the international market they must sharpen their skills to face
those challenges.
All that content is part of the PART# 01. And these all
are described in detail with all possible prose & cones.
PART #02
Decision making is a process of identifying problem,
knowing all aspects of it, & by reaching to conclusion of whole situation
finding solution for making decision. For decision making to find out the
problem is necessary factor. On the other hand target or future state of the
organization is said to be its goal & way/path to pursue the goals is said
planning. For the success of the organization goals need to be effective,
attainable, realistic, time-bound, specific, relevant & measurable. This is
called goal setting. In addition to this for achieving goals strategic
management is important. Strategic management is the process of forming,
implementing and controlling broad plans of the organization in internal &
external environment with the help of different steps like SWOT Analysis. All
these things with their other elements are described deeply and effectively
with the help of real life examples.
PART # 03
This part is dealing with the ORGANIZING.
The basic organizational structure is the something like
system to interact & coordinate for creating links in the tasks for
organizational goals. Organizations therefore can be classified into many types
on the basis of their organizational structure. On the other hand change is the
process of alteration in the organizational structure system in the specific
timepeiod. At some places changes in organization are welcomed by each and
every member but in some cases it is resisted due to certain reasons. In
addition to this the personnel in the organization are the basic and major
element in not only structure of organization but also for the occurrence,
reoccurrence or no occurrence of changes personnel are at some point
responsible. Therefore their recruitment, in service training and polishing is
necessary.
How changes
effect organizations? Why changes are resisted or welcomed? What are the new
trends in organizations? Its new ventures These questions are answered
reasonably in this part in best possible way.
PART # 04
Part four gives knowledge about the LEADING.
For leading best possible performance is important &
performance is determined by three factors are responsible, Ability,
Environment & Motivation.
Motivation is the force which makes people to start,
direct & sustain behavior and action. For leading performance and for
leading members of the organization motivation is the key element. Mangers have
to face so many challenges in this regard. Leadership skills. Electrifying
leadership, theories of leadership are best part of part four. In addition to
this groups (two or more than two people interacting for pursuit of common
goal), types of gropes, conflicts reasons of conflicts and how they can be
resolved in organization or in specific group, it is properly described by the
authors.
In this book all
aspects of motivation and behavioral, environmental and psychological
challenges as well are defined in beautiful way.
PART # 05 +
This part deals with the CONTROLLING.
Controlling is also a major element in Management. In
this part 1st chapter is about information resource management. It
states that an effective manager needs to have accurate, complete, timely
information of the organization and system or environment related to the
organization. Therefore he/she must have expertise to handle data properly. A
manager must not ignore handling and converting of different forms of
information and make it useful. Because for running whole process smoothly with
control correct knowledge of information is needed. And control is the
regulatory process. On the other hand the combination of the activities of planning and controlling make operations
management.
SUMMARY/ CONCLUSION
This management book no doubt contain a vast knowledge of
the Management. It is result of the huge terrifying efforts done by the four
authors. They have done best work. While reading this book I came across a very
good information and this book has increased my treasure of knowledge too.
The authors have done complete justice with the topic
material in accordance to facilitate all learners of the management. The book
speaks of their practical experiences, which they have poured in this book
content.
All the aspects of the management through all directions
are discussed, described, defined and clarified with help of real life examples
and real historical case studies. On the other hand the glossary. Index
matrial, references, n other helping material has given too much ease to digest
the subject matter.